911 Emergency Dispatching: Mental Health First Aid for Dispatchers at the Westwood Police Department
2024-04-04
Westwood Police Department
Instructor: Retired Officer Greg Shore (Norwood PD)
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From 8:00am to 4:00pm
Registration: 8:00am
Course Overview:
- You will learn a five-step action plan to help cope with mental health or substance use problems.
- Similar to traditional First Aid and CPR, Mental Health First Aid is help provided to a person developing a mental health problem or experiencing a crisis until professional treatment is obtained or the crisis resolves.
- This class will help improve the Dispatchers knowledge of mental health and substance use problems and connects people with care for their mental health or substance use problems.
- We will discuss three quantitative and one qualitative study that have shown that: (1) improves people’s mental health, (2) increases understanding of mental health issues and treatments, (3) connects more people with care, and (4) reduces stigma.
- We will discuss a five-step action plan to (1) assess a situation, (2) select and implement appropriate interventions, and (3) secure appropriate care for an individual experiencing a mental health or substance use problem.
- You will learn risk factors and warning signs of mental illness and addiction, and about available treatments. Upon completion, Dispatchers will have a better understanding of the impact mental illnesses and addictions have on a person, their family and communities.
Register Now» Offline registration: pheagney@policelegacy.com or call 508-989-9848
» Cost: $229 USD per official.