Commonwealth Police Legacy
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911 Emergency Dispatching: Dispatcher Response, Procedures, and Follow-up to Swatting calls at the Middleboro Police Department

2025-01-31
Middleboro Police Department

Instructor: Chief John Moore, Ret. Esq.

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From 12:30pm to 4:30pm
Registration: 12:30pm

Possibly the most dangerous and crucial responses of law enforcement are those to what turns out to be a SWATTING call. This type of call falls into the low frequency-high risk-non-discretionary time-crucial tasks of any police agency. Proactive training is essential to the receiving and acting on these calls, and that all begins with the dispatcher who picks up the phone. With this in mind, this training will include, but not be limited to the following subject matters:

·         Review of common swatting schemes (bomb threats, active shooter calls, barricaded subject incidents, kidnappings, etc.)

·         Analysis of recent specific swatting incidents in the country as compiled by the FBI

·         FBI and IC3 assistance in swatting calls

·         Artificial Intelligence generated swatting calls

·         Possible motivations for swatting calls

·         Profiling a potential swatting perpetrator

·         Proactively countering of swatting potentials with private sector partners like InfraGard

·         Swatting mitigation, defenses, and possible elimination

·         Threat Assessment procedures in a swatting incident

·         Questioning techniques with the Initial Caller

·         Utilizing Caller location techniques and technologies

·         Policy considerations for swatting calls

·         Mutual Aid options and procedures on swatting calls, “Hot Wash” and After Action Reporting procedures

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» Offline registration: pheagney@policelegacy.com or call 508-989-9848
» Cost: $179 USD per official.