ONLINE 911 Emergency Dispatching: Thriving under Pressure; Advanced Stress Management for 911 Dispatchers
2025-03-13
ONLINE WITH ZOOM FORMAT
Instructor: Eileen McKone (Stress Management Expert) SRT Project.org
From 4:30pm to 8:30pm
Registration: 4:30pm
Course Content:
Identifying Sources of Stress Unique to 911 Dispatchers
Understanding the unique stressors that affect 911 dispatchers; hot calls, unpredictable work hours, prolonged sedentary periods, and the emotional weight of a work/life balance. Learning to recognize these unique pressures is the first step in developing effective coping strategies.
The Brain and Stress: Understanding the RAS (Reticular Activating System)
The RAS filters your thoughts and stress responses, to match how you see yourself—whether it's being always on edge, overwhelmed, or burnt out. Understanding the RAS helps you shift old patterns to more positive beliefs through techniques like mindfulness and goal-setting, creating a healthier mindset.
Metabolic Syndrome and Stress
911 dispatchers are three times more likely to develop metabolic syndrome due to the high-stress nature of their job. Learn how metabolic syndrome affects your health and how chronic stress can make these health issues worse. Discover strategies to manage stress and improve physical health for a more balanced, healthier life.
The Power of a Positive Mindset
Understanding how maintaining a positive outlook can transform your ability to handle high-stress environments, improve daily performance, and enhance your overall quality of life—both at work and in your personal life.
The Power of Resilience
Learn what resilience is, why it matters for 911 dispatchers and the science behind how our bodies and minds adapt to stress and adversity. Discover tools, techniques, and skills to build and strengthen your resilience.
The Science of Gratitude
Discover how practicing gratitude can rewire your brain, reduce stress, and significantly boost your mental well-being and overall quality of life.
The Proactive Path: A New Way of Solving Old Problems
In my 20+ years of helping individuals resolve issues, I've discovered that the weakest point to tackle a problem is in the heat of it. In this training, you will learn how to address challenges like insomnia, anxiety, and stress before they escalate, using preemptive strategies to build resilience.
The Power of Connection for Mental Wellness:
Science shows that human connection is crucial for better mental health. Strong relationships and peer support among 911 dispatchers can enhance resilience, reduce stress, and prevent burnout. This training will teach you how to build and maintain these connections for better mental wellness.
Success Stories: Dispatchers Who Thrive
Real- life examples of dispatchers overcoming stress (and a few hilarious tales of when they didn’t.)
Register Now» Offline registration: pheagney@policelegacy.com or call 508-989-9848
» Cost: $179 USD per official.